Common Questions

As you can imagine, in my business I receive many telephone calls with a variety of questions. Some of the more typical questions are:

My internet isn’t working; what should I do now?
What is a VPN and why should I get one?
How do I copy and paste multiple items?
Is Alexa recording everything I say?
How do I change my password?
Should I shutdown my computer at night?
My mouse stopped working; what do I do now?
Why is my computer suddenly not booting up?
Why is my screen suddenly blank?
Why am I not receiving email?
Why did my printer stop printing?
What are cookies and how do I get rid of them?
Why did I still get a virus when I have antivirus software?
Why is my computer suddenly so slow?
I let a scammer remotely connect to my computer. What should I do now?
Why can’t I connect my wireless devices after changing my internet service provider?

I am always (ALWAYS) happy to take your calls and answer questions. Sometimes however more analysis is required which necessitates an onsite visit. Often, instead of calling me, it might be prudent to ask Google. Every one of the above questions can be entered verbatim into a Google search. It might take more effort for you to sift through the answers as opposed to calling me, but Google is free and always immediately available, although not as personable as I am (at least not yet :-)) !